Privacy Policy

We thank you for your interest in our website. As protecting your data privacy is important to us we want to inform you in detail about the way we handle your information.

We store the contract's content and will send you the details of your order as well as our general terms via e-mail. The general terms you can find here at all times. The details about your recent orders you will find in your customer login.

Collection, processing and use of personal data

Visit our website without publishing any personal data. We shall only store access data without reference to the person such as the name of your internet service provider, the site from which you accessed our site, or the name of the requested file. These data shall be evaluated exclusively for the improvement of our offers, and do not enable us to draw conclusions with regard to yourself. Personal data will only be collected if they are voluntarily provided to us by yourself within the framework of your order of goods, when creating a customer account or when registering for our newsletter. We shall only use the provided data for the fulfillment and handling of your order, unless you provide us with a special approval. At the time of complete processing of the contract and complete payment of the purchase price, your data will be locked from any further use, and will be deleted after the end of the period of time required by provisions of tax and commercial law, unless you expressly agree to the further use of your data. When registering for the newsletter, your name and your E-mail address will be used for our own advertising purposes with your approval, until you unsubscribe the newsletter.

Use of cookies

We may use technology to track the behavioural patterns of behaviour of visitors to our site. This can include using a "permanent cookie" which will be stored on your computer beyond the session of the browser. Our cookies are used for authenticating, tracking, and maintaining specific information, such as site preferences or the contents of your electronic shopping cart. You can modify your browser settings to prevent the placing of cookies.

Use of Google Analytics

This webpage uses Google Analytics, an enterprise-class web analytics solution by Google Inc. ("Google"). Google Analytics uses "Cookies", i.e. text files that are stored on your computer to analyze the way you use our website. The information about how you use the website is retrieved by means of cookies and stored by Google on a server in the USA. Google will use this information to evaluate how you browse the website, to prepare reports about website activities for the owners of the website and to offer additional services related to the use of the website and the internet, too. Google may also forward this information to third parties if this is mandatory by law or if third parties process the data on behalf of Google. Google will by no means link your IP-address with other data from Google. You can forestall the installation of cookies by adjusting your browser software accordingly; please note that in this case you might not be able to use all functionalities of this website. By using this website you agree upon processing your personal information by Google according to the way described purpose explained before.

Forwarding of personal data

Your personal data is forwarded to the carrier making the delivery if he requires the information to process the order. And for processing the payment we forward your personal data to the credit agency or financial institute.

Right for information

You have the right to see your personal data that is held by us and the right to correct the data when you can demonstrate that it is wrong.

Contact for Data Privacy

For questions regarding the collection, processing or use of personal information, to review, block or delete your data and to to withdraw approvals please contact: Lichtkultur GmbH, Flösserstr. 19a, 01139 Dresden, Germany, Phone: +49-351 84718291, Fax: +49-351 84718293, E-Mail: info@lightingdeluxe.com.

Data Safety

Your personal information is forwarded during the order process via the internet by using SSL-encryption. We safeguard our website and other systems by using technical and organizational measures in order to protect your personal information from loss, destruction, as well as access, manipulation and forwarding by unauthorized third parties. Your customer account can only be accessed by using your personal password. Please keep your access data confidential and close the browser after finishing communication with us or when sharing the computer with others.

Withdrawal of Approvals

You may have provided the following approvals during the order process expressively. We would like to inform you of the fact that you may at any time withdraw your approval for future transactions.

Permission to receive E-Mail advertising

I want to regularly receive special offers by E-mail. My E-mail Address will not be forwarded to other companies. I can withdraw the approval for using my E-mail Address for advertising at any time with effect for the future in written from like e.g. by sending an E-mail to info@lightingdeluxe.com.

Credit Reference Agencies

As referred to in the Terms we reserve the right to request information about you from other third parties such as credit agencies i.e. RBS Worldpay. We will add this information to the information we have previously processed about you so as to enable us to provide the goods or services to you or improve and enhance your buying experience as well as money laundering and fraud prevention. Where we make such a request we will first inform you of this intention and whether any record of the search will be recorded on a credit file. You have a right to obtain a copy of your credit file for more information RBS Worldpay.